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FAQ

  • Why choose Poweam as partner?

    A 1. Products Durable, good quality,keeps working many years no problem.
    2. Poweam offer competitive price.
    3. Professional technology, fast delivery.
    4. Sample order and small quantity are acceptable.
  • Professional sales support:

    A We value every inquiry sent to us, ensure quick competitive offer.
    We cooperate with customer to bid tenders.Provide all necessary document. with all technical support from engineer team.

  • Strict quality control:

    A 1. Competitive price will be supplied for you once received your detailed inquiry.
    2. The material, color, dimension of the sample will be confirmed with you step by step.
    3. Our salesman would trace every phase of production from the beginning.
    4. Every product would be checked by QC teams before packed.
    5. We would try our best to take care of your order.
  • Sample order available.

    A No matter medical equipments,furniture or consumables,we all accept samples order for test.
    Details,please contact us.

  • Accept OEM or not :

    A Yes we accept OEM orders and offer logo,users manual,machine nameplate design etc together.Poweam has more than 10 years OEM working experience for many big brands from more than 50 countries and areas already.

  • Punctual delivery time:

    A Poweam put your order into our tight production schedule, ensure your punctual delivery time.
    Production/inspection report before your order packed.
    Shipping notice/insurance to you as soon as your order is shipped.
  • Poweam service countries:

    A More than 180 countries and areas.
  • Warranty

    A Poweam respect your feed back after receive the goods.
    12 or 24 months warranty according to different models after goods arrive.
    We promise all spare parts available in lifetime use.
    We respond your complain within 48 hours.
  • After Sales Service:


    A Shipment and sample quality tracking includes lifetime. Any small problem happening in our products will be solved at the most prompt time. Relative technical support will be provided. All of your questions will be replied within 24 hours.

  • Payment terms:

    A 1.TT total in advance
    2.LC at sight
    3.Western union etc